Privacy Policy for SORT DUKA Android POS Application
Effective Date: 1st August 2024
1. Introduction
Welcome to Sort Duka ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android POS application (the "App"). By using our App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information: This includes information that can identify you, such as your name, email address, and phone number.
Transaction Data: Information related to transactions processed through the App, including payment details and purchase history.
Device Information: Information about the device you use to access the App, including device ID, operating system, and app version.
Usage Data: Information about how you use the App, including features accessed and interaction patterns.
3. How We Use Your Information
We use the information we collect to:
- Process Transactions: To facilitate and manage transactions and provide customer support.
- Improve Our Service: To analyze usage and improve the functionality of the App.
- Communication: To send you updates, notifications, and marketing communications (if you have opted in).
- Compliance: To comply with legal obligations and respond to legal processes.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in processing transactions and performing other functions.
- Legal Requirements: If required by law or to respond to legal requests, such as court orders or subpoenas.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Data Protection Act, 2019 of Kenya, you have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain conditions.
- Objection: Object to the processing of your personal data for specific purposes.
7. International Transfers
Your information may be transferred to and processed in countries outside Kenya. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through the App or via email. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: